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Step 1. Right click on the windows logo and click on control panel.
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Step 2.Then click on file explorer options.
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Step 3.Then click on the view tab.
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Step 4. Then scroll down until you see show hidden files, folders, and drives then tick the circle then click ok.
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Step 5. Open your this pc folder.
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Step 6. Then double click your ipod or ipad.
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Then double click The folder that's transparent and has the word control next to it.
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Now you will see folders, Music,Pictures,Videos etc are the folders with the files you want to copy to your pc.
For older versions of windows click on the link i provided for you https://www.youtube.com/watch?v=SGggBE4ET8k